Cuisine Solutions fulfills orders between 9:30am and 1pm EST, Monday through Friday. To help ensure your order arrives in excellent condition, each order is shipped in a recyclable shipper box and packed with dry ice in a reusable polystyrene container. Cuisine Solutions offers UPS Ground and Next Day Air.
Orders placed between 9:30am and 1pm EST on Monday through Wednesday will be shipped the same day. Orders placed on Thursday may be shipped the same day if the time in transit only requires one day, otherwise it will be fulfilled the following Monday. All Ground shipping orders should be given a maximum of three consecutive business days in transit. Orders will not be fulfilled on weekends and holidays.
Cuisine Solutions makes every attempt to fulfill orders based on customer requested ship date; however holidays and unforeseen circumstances can force exceptions to delivery. Below are important shipping notes to keep in mind when placing your order.
- All shipments require a street address (sorry, no PO boxes).
- Cuisine Solutions is not responsible for incorrect or incomplete shipping addresses. Be sure to double-check addresses.
- Inclement weather and other unforeseen circumstances can cause shipments to be delayed.
- Cuisine Solutions is not responsible for shipment delays caused by adverse or unpredictable weather conditions.